Privacy Policy

We take the protection of your personal data very seriously and strictly comply with international privacy standards, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable data protection laws.

1. Responsible Party

Responsible for data processing is:
Coordara by HelferLink Solutions
Simon Melcher
c/o flexdienst - #10753
Kurt-Schumacher-Straße 76
67663 Kaiserslautern
Germany

Fax: +49 621 43209022
Email: info@coordara.com
Website: coordara.com

Data Protection Officer:
Due to the company's size and type of data processing, no data protection officer has been appointed.

2. Collection and Processing of Personal Data

We collect and process personal data when you use our website, register for events, or contact us. This includes:

  • Name, email address, and phone number when registering for events or questionnaires.
  • Technical data such as IP address, browser type, and device information when visiting our website. This data is processed to ensure a smooth connection and system security. Processing is based on our legitimate interest in accordance with applicable privacy laws (e.g., Art. 6(1)(f) GDPR, CCPA legitimate business purposes).
  • Data that you voluntarily provide in contact forms or questionnaires.

3. Purpose of Data Processing

The collected data is processed for the following purposes:

  • Organization and management of events and volunteer registrations.
  • Sending notifications and reminders via email.
  • Improving our website and services.
  • Fulfilling legal obligations.

4. Legal Basis

The processing of your data is based on the following legal grounds under applicable privacy laws:

  • Consent (e.g., for registration or newsletter) - GDPR Art. 6(1)(a), CCPA opt-in requirements.
  • Performance of a contract (e.g., use of our platform) - GDPR Art. 6(1)(b), CCPA business purposes.
  • Legitimate interest (e.g., website analysis for improvement) - GDPR Art. 6(1)(f), CCPA legitimate business purposes.
  • Fulfillment of legal obligations - GDPR Art. 6(1)(c), CCPA compliance requirements.

5. Sharing of Data

Your data will not be shared with third parties unless this is necessary to fulfill our services (e.g., hosting providers) or legally required. We ensure that all service providers work in compliance with applicable international privacy standards (GDPR, CCPA, etc.).

6. Your Rights

You have the following rights regarding your personal data under applicable privacy laws:

  • Right to access/information - GDPR Art. 15, CCPA right to know
  • Right to rectification/correction - GDPR Art. 16, CCPA right to correct
  • Right to erasure/deletion - GDPR Art. 17, CCPA right to delete
  • Right to restriction of processing - GDPR Art. 18, CCPA right to limit use
  • Right to data portability - GDPR Art. 20, CCPA data portability
  • Right to object/opt-out - GDPR Art. 21, CCPA right to opt-out of sale/sharing

Contact us at privacy@coordara.com to exercise your rights. We will respond within the timeframes required by applicable law.

7. Data Security

We use technical and organizational measures, such as SSL encryption, to protect your data from unauthorized access.

8. Cookies

Our website only uses technically necessary cookies that do not require consent.

The following cookies are used:

  • Session Cookie: Stores your session to identify you during your visit to our website.
  • CSRF Token: Protects against Cross-Site Request Forgery attacks on forms.

These cookies are necessary for the functionality of the website and are automatically deleted when you close your browser.

For analytics or marketing cookies, we obtain your explicit consent.

9. Storage Duration

Personal data is only stored as long as necessary for the stated purposes or as required by legal retention obligations.

10. Right to Complain

You have the right to file a complaint with the relevant data protection supervisory authority in your jurisdiction. For EU residents, this includes the State Commissioner for Data Protection and Freedom of Information in your state. California residents may file complaints with the California Attorney General. Contact us for specific guidance based on your location.

11. Changes to the Privacy Policy

We reserve the right to update this privacy policy as needed. The current version can always be found on our website.

Back to Imprint.